THE SECTORS IN WHICH WE OPERATE
Other sectors
We are an experienced support for COMPANIES to:
- Manage Customer care services: Toll Free Numbers, Back-office, Help-desk
- Promote complementary and additional services
- Communicate promotions
- Transform potential into acquired customers
- Find the unexpected question: find out what customers need and what they expect. Conduct market research and opinion polls: identify the great interest to buy; gather impressions from customers before, during and after the services fruition
- Create CRM databases to allow customers clustering
- Find the decision maker and qualify files
- Define your customer share compared to competitors
- Perform Mystery calling e Mystery shopping: verify the correct presentation of products/services by your sales representative/promoter
