31 August 2021
Customer Service is the most important tool for creating and maintaining the Company's reputation: it is the main tool of CRM.
Mercurio Misura helps companies to improve the quality of their structures and to manage Customer Service in total outsourcing, with:
Customer Service
Customer Service is the most important tool for creating and maintaining the Company's reputation: it is the main tool of CRM.
Mercurio Misura helps companies to improve the quality of their structures and to manage Customer Service in total outsourcing, with:
- Management of toll-free numbers and dedicated lines
- Customer care, help desk and back-office management
- Acquisition of orders, processing of requests for information, management of complaints
